Regardless of the industry you’re in or which application you need extension springs for, the extension spring manufacturer you choose will have a lot to do with the product you receive and use in your products. Here are three things you should see from a professional extension spring manufacturer when you’re seeking to make a purchase.

Quality Extension Springs

What makes an extension spring great? Strength and durability. That’s what you should be getting from a professional spring manufacturer. Extension springs that break, rust, or wear due to cheap materials, the wrong size, no coating, or just plain bad manufacturing is not what you want. When you’re searching for a professional extension spring manufacturer, make sure to pay close attention to the materials and equipment it uses, so you don’t end up with poor springs just because the supplier wanted to save a few bucks.

Experience and Expertise

You’re a purchasing manager—you’re not a spring expert. Your extension spring manufacturer should understand this and help you during every stage of the process. A great supplier will have the experience and expertise you need to ensure you’re getting the right extension spring for your project. The supplier’s spring engineers should be able to tell you which size and strength you need depending on your application, which material will work best depending on which environment the springs will be subjected to, and which coatings should go on top of the springs to protect them.

Additionally, a professional extension spring manufacturer that has the capabilities to create custom springs can only be beneficial to you. Their experts will be able to design and manufacture springs that are created just for your specifications and that are right for your intended use—down to the fraction of the millimeter. This is how you can ensure that the springs you buy will be a perfect fit for your project.

Don’t be left to your own devices when it comes to these important decisions—choose a supplier that has the experience and expertise to help. 

Exceptional Customer Service

Choosing a manufacturer only based on a lower price can be detrimental. Exceptional customer service is just as important, and must be considered before you make a decision. If you’re having a tough time getting a representative on the phone, if all of your questions are going unanswered, or if your problems aren’t being solved effectively and in a timely manner, the extra dollars you save won’t be worth the frustration. You could end up with springs that aren’t what you asked for, or you could be dealing with financial or shipping problems that could have been easily avoided with a simple conversation—conversation that you’ve tried to have countless times, but is being ignored. Your manufacturer should be right there by your side helping you throughout the pricing, design, manufacturing, and shipping processes to ensure you’re getting precisely what you wanted and nothing less.

Choose Wisely

Choose the wrong extension spring manufacturer and you could be facing a whack of problems—from non-functional and non-durable springs, wrong design configurations, and inadequate manufacturing processes to customer service headaches that make you want to rip out your hair. Choose the right supplier and you’ll get quality, experience, expertise, and exceptional customer service. You’ll get a purchasing process that goes smoothly from start to finish.